Work and Contracts
Qiwa for Individuals: Managing Contracts and Employment Services
A guide to using the Qiwa individuals account and reviewing employment contracts, requests, and job-related services.
Qiwa platform brings together labor market services for individuals and establishments. For an employee, start from the individuals account, then review contracts, requests, career mobility, certificates, and available services. Read each request's details before accepting or rejecting, as the action may have an impact on the employment relationship.
Key points
- Use the individuals account to review services and requests related to you.
- Read the full contract details before accepting or requesting an amendment.
- Keep a copy of the contract, certificates, and important requests.
- The availability of a service on Qiwa does not replace reference to the Labor Law and the contract.
What you need to know
The Qiwa services guide presents pathways for individuals, including managing your current job, contracts, career mobility, changing your profession, certificates, and more. What appears to you may vary depending on the employment status, establishment, and request, so start from your account dashboard and do not rely on another person's screenshot.
The most important rule when dealing with a job request is to read the parties, dates, job title, salary, action type, and status before clicking accept or reject. If you find a difference from the agreement, contact the establishment and request correction through the designated channel rather than accepting the data and then trying to amend it later.
Save an electronic copy of documents once complete, and record the date of any action. If a request gets stuck, specify the service name, request number, status, and error message before contacting Qiwa support; this information shortens diagnosis time.
Steps
Enter your individuals account
Use the official link and make sure the account and identity are associated with the service.
Choose the service category
Go to managing your current job or your career path depending on your goal.
Open the request or contract
Review the parties, dates, salary, job title, status, and attachments.
Take action after review
Do not accept or reject before understanding the impact and addressing any discrepancy with the establishment.
Save the outcome
Download the available copy and record the request number and date for future reference.
If something goes wrong
- If the contract does not appear, make sure you are using the correct account and that the establishment sent the request and completed the procedure on its side.
- If the information is incorrect, do not approve it and ask the sending party to correct it through the official channel.
- If the request remains pending, note the request number, status, and last update date, then use the Qiwa support center.
Frequently asked questions
Is Qiwa only for establishments?
No. The platform displays services for individuals, establishments, and service providers, and what appears varies by account type.
Can I modify the contract myself?
Contract procedures are linked to its parties and the service path; review the available options and request correction from the responsible party when needed.
Is accepting the contract enough to keep a copy?
It is preferable to download the final copy and keep it along with any related correspondence or amendments.
What should I send to support?
The service name, request number, status, and error message, without passwords or verification codes.
Official sources
Open the official service — Qiwa
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