Saudi Digital Services Guide

Zakat, Tax and Customs

How to Choose a Zakat, Tax, or Customs Service at ZATCA?

A guide for classifying the required ZATCA service, preparing its data, and following it up without confusing the individual account with the establishment.

Quick answer

Start from the ZATCA services guide and determine the domain: Zakat, tax, customs, or a general service, then determine your capacity as an individual, taxpayer, establishment, or traveler. Read the service description, requirements, and duration before entering, and perform it through the official portal or app, and keep the number and receipt.

Key points

  • Specify the domain and your capacity before choosing the service.
  • Optional individual services differ from the obligations of a taxpayer or establishment.
  • Read the last-updated date and requirements from the service page itself.
  • Do not enter financial information into a form or link that is not affiliated with the authority.

What you need to know

ZATCA brings together Zakat, tax, and customs services, so the same term may lead to more than one procedure. For example, inquiry, payment, registration, or declaration; each of them has a beneficiary category, requirements, and a different impact.

Before logging in, determine whether you are acting as an individual, a representative of an establishment, a taxpayer, an importer, or a traveler. Open the service page and read the description, channel, duration, documents, and fees, if any, then prepare the relevant numbers and period.

After submission, keep the transaction number and receipt or a copy of the declaration. If a financial discrepancy or objection arises, do not use a general form as long as there is a dedicated channel; linking the request to the period, number, and decision helps process it.

Steps

  1. Choose the service domain

    Select Zakat, tax, customs, or a general service.

  2. Specify your capacity

    Individual, establishment, taxpayer, traveler, or representative, because options differ.

  3. Read the service page

    Review the requirements, period, fees, channel, and latest update.

  4. Execute via the official channel

    Use the portal or app, and beware of similar advertising links.

  5. Save and follow up

    Keep the receipt and transaction number, and review correspondence and dues.

If something goes wrong

  • If the service does not appear, check the account type, permissions, and the capacity you logged in with.
  • If a period or amount differs, review the declaration or decision and payments before submitting an objection.
  • If you receive a claim via a link, open your official account directly and verify its existence instead of clicking the message.

Frequently asked questions

Is Zakati the same as the taxpayers’ portal?

Zakati is a service intended for voluntary Zakat of individuals, while there are other services for taxpayers, establishments, and customs.

Can I pay through a link that arrives via a message?

It is safest to open the official ZATCA website or app and verify the claim within the account.

Does this guide provide tax advice?

No. We organize access and sources; matters that have implications require a reference from the authority or a qualified specialist.

Where do I follow up on the request?

From the account dashboard or the official service channel using the transaction number and the relevant period.

Official sources

Open the official service — Zakat, Tax and Customs Authority

Last reviewed: